Terms and Conditions
Listed below are the terms and conditions related to this website.
Disclaimer
This website provides information on alternative health care issues, research, and products. Our aim is to provide reasonably accurate information and reliable, affordable products. If you choose to read our information, and possibly buy a product, it must be understood that you are doing so with the full knowledge that we are not licensed medical doctors and the products we sell and the information we provide is not intended to treat disease, support or sustain human life in place of a good diet, or make a diagnosis. All information offered is for self-education and personal research purposes only.
We strongly advise professional monitoring of healthcare matters and in many cases full consent of your doctor. We stress your personal responsibility for choices made, and feel it essential that you are well informed on complementary medicine, researching thoroughly all aspects alternative and orthodox therapies have to offer and of course the contraindications of any medication you may be taking.
Our Policy On Medical Advice
EU and UK Laws are ever tightening on supplement suppliers. Due to this please note the following:
It is our policy not to discuss any health related issues with our customers.
PLEASE understand that anyone connected to the website www.fmsskincare.co.uk or anyone at Harrden Trading have been told not to answer any medical questions. We ask that you kindly NOT ask us medical questions or medical advice. We are not qualified to answer questions about the conditions our products may be useful for. We always recommend that you contact a professional health care practitioner. Thank you.
Special Offers
From time to time, we have a variety of special offers on this website. These are of a temporary nature and Harrden Trading reserves the right to cancel or adjust them as they see fit.
UK Shipping And Handling
Postage & Packing for the United Kingdom and Ireland is £3.75 per order.
Non UK Shipping And Handling
We are pleased to ship to International destinations. Please see our Delivery page for more information.
If you need FMS in a hurry please email or telephone us on +44 (0)151 458 3633.
Harrden Trading cannot be held responsible for local regulations which may affect the importing of health products into your country. All such shipments are therefore at the customers own risk. It is the customer’s responsibility to pay any local duties, release fees etc. Also if any specific requirements exist such as triplicate invoices, specific notices to be visible outside the package, it is incumbent on the customer to pass that information to us when placing their order.
Making A Purchase
Payment will be taken via PayPal. PayPal have their own terms and conditions. Please visit their website to view these.
Delivery Schedule
We aim to process all online orders within seven days. they will then be sent by 1st class post. (in most cases signed and tracked)
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Guarantee
We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us, alternatively, you can call on +44 (0)151 458 3633
Returns Policy
We want to make you aware of The Consumer Protection (Distance Selling) Regulations 2000 (United Kingdom).
Under these regulations:
You have the right to cancel your order up to 14 days after receipt of the goods. You may contact us by email, telephone, or letter within the specified period.
Reimbursement would be made as soon as possible but within 30 days and include our normal delivery charge if applicable.
Where goods are deemed to be faulty please return them stating your reason for doing so.
Returns should be made to FMS Skin Care, at our usual address, if necessary we will contact you regarding the safe return of the items.
Items returned unopened/unused may be exchanged for goods of the same value, if desired.
All prices for products on this site are correct but may be liable to change and will be electronically updated.
Additional Information
Should you require further information about any of our products, before purchase, then please contact us.
We want all our customers to feel confident and happy about purchasing the products on this web site and about the service we provide, therefore please feel free to contact our experienced and friendly staff who will be happy to give you the necessary assistance.
